Product Features
You might need to re-authenticate your linked social media network in myEquifax. Navigate to the Social Media Monitoring feature under Equifax CompleteTM Protection in myEquifax and click the Renew link next to the expired social media network. You will likely need to re-authenticate your social media network after changing your login password.
Please contact NordVPN customer support at https://support.nordvpn.com/hc/en-us
To create a VPN connection, use the Quick Connect button in the NordVPN app. To connect to a specific location, use the dots on the map, pick a country from the All Countries list, or connect to a specific country/server via the search bar.
Choose your operating system and follow the guidelines in the linked list below:
If you have signed up successfully but have not received any email with your login credentials, follow these steps:
- Wait for up to 5 minutes after the signup for your email to arrive.
- Check your junk, spam, promotions, and other sections of your email account. Activation emails are sent to many users so they might be flagged for spam or similar.
Log in to myEquifax and select Equifax CompleteTM Protection from the menu on the left and click on Secure VPN. Then click Generate Code to get your NordVPN activation code. Once you have your code, follow these steps:
- Go to https://my.nordaccount.com/activate. Enter your NordVPN activation code and your email address (the same one you used for your myEquifax product), then click "Continue."
- Check for the verification code in your email inbox.
- Copy the verification code from your and paste it into the box.
- If you are a new NordVPN user, create a password for your Nord Account. Otherwise, type in your old password to log in.
- Download the NordVPN app.
If you experience any error when entering activation code, please check this article.
Please contact NordPass customer support at https://support.nordpass.com/hc/en-us
If you have signed up successfully but have not received any email with your login credentials, follow these steps:
- Wait for up to 5 minutes after the signup for your email to arrive.
- Check your junk, spam, promotions, and other sections of your email account. Activation emails are sent to many users so they might be flagged for spam or similar.
Once you have your code, follow the appropriate steps based on your operating system:
Mobile
Download the NordPass app from the Apple App Store or Google Play Store.
MacOS
- Download the NordPass setup file.
- Launch the downloaded NordPass.dmg file.
- This will open a new window. Drag and drop NordPass to Applications. Then double-click on the NordPass icon.
- Once you receive an alert box about the NordPass application, click Open.
Windows
- Download the NordPass setup file. Or visit the NordPass website, scroll down to the Apps section, and select Windows.
- Once your NordPass setup file has finished downloading, please launch it.
- Wait for the installation process to finish.
Log in to myEquifax and select Equifax CompleteTM Protection from the menu on the left and click on Password Manager. Then click Generate Code to get your NordPass activation code. Once you have your code, follow these steps:
- Go to https://my.nordaccount.com/activate. Enter your NordPass activation code and your email address (the same one you used for your myEquifax product), then click "Continue."
- Check for the verification code in your email inbox.
- Copy the verification code from your email and paste it into the box.
- If you are a new NordPass user, create a password for your Nord Account. Otherwise, type in your old password to log in.
The Bitdefender support centre has a complete Parental Controls guide. And you can find additional help on Bitdefender customer support.
Sign in to myEquifax, click Equifax Complete™ Protection from the left navigation menu and then select Parental Controls. Click the Activate button. You will receive an email from Bitdefender with instructions to activate your account.
Visit https://central.bitdefender.com and create a Bitdefender Central account using the same email you used to purchase your Equifax product. You will now have access to download and activate Parental Controls. (If you’ve already created your account when you activated the device protection feature, log in using your account credentials.)
The Bitdefender support centre has FAQs, guides, and more to help.
- How-to and Troubleshooting for Mac
- How-to and Troubleshooting for Windows
- You can find additional help on Bitdefender customer support
Bitdefender can only run on fully updated Windows 7 with Service Pack 1, Windows 8.1, Windows 10, and Windows 11. Performance may be affected for devices that use old generation CPUs. Internet Explorer 11 is required. A minimum of 2GB of RAM and 2.5GB of storage is required.
Sign in to myEquifax, click Equifax CompleteTM Protection from the left navigation menu and then select Device Protection. Click the Activate button. You will receive an email from Bitdefender with instructions to activate your account.
Visit https://central.bitdefender.com and create a Bitdefender Central account using the same email you used to purchase your Equifax product. You will now have access to download and activate Device Protection. (If you’ve already created your account when you activated the parental controls feature, log in using your account credentials.)
Please contact ZeroFox customer support at oemsupport@zerofox.com.
You will need to periodically re-authenticate your linked social media network in myEquifax. Navigate to the Social Media Monitoring feature under Equifax CompleteTM Protection in myEquifax and click the Renew link next to the expired social media network.
Check the status of the social network you’re trying to authenticate by visiting the social media network (such as Facebook or Instagram). If the status page shows issues, please retry later after the issues have been resolved. Note for YouTube: Only YouTube accounts that have an associated channel can be authenticated with ZeroFox.
Sign in to myEquifax, click Equifax CompleteTM Protection from the left navigation menu and then select Social Media Monitoring to start linking your social media accounts.