Equifax has verified that phishing attempts have been made on some customers using our online delivery portal Equifax ePORT®. "Phishing" or "spoofing" is an e-mail threat where fraudulent e-mails appear from a well-known company and ask you to provide, update or confirm certain confidential information.
In this instance, some Equifax ePORT customers have reported receiving e-mails appearing to be from Equifax requesting that they provide Company ID, User ID and Password. Equifax would never ask for this information. These e-mails have not been sent from Equifax and are not legitimate. DO NOT RESPOND TO THEM.
Simply clicking the link in a spoofed e-mail can be dangerous, even if you do not provide the information requested. When in doubt if a message is authentic or not, always contact Equifax to confirm.
If you believe you have responded to a phishing attempt concerning your Equifax ePORT account, please call Equifax at 888-407-0359 (option 3) immediately, or email us at firstname.lastname@example.org