Tuesday, September 25 2012


Consumer Collection Reporting Web Form

Dear Valued Equifax Member,

At Equifax, our commitment is to provide you with an efficient and seamless customer experience at every touch point within our organization. In line with this commitment, we are delighted to announce the release of our new on-line Consumer Collection Reporting Web Form, effective Monday September 17th 2012. This new functionality will facilitate the secured on line submission of your urgent consumer collection line amendment requests.

We have designed this new tool to ensure both ease of submission and data accuracy. We are confident that this reporting tool will enhance the process flow to ensure consumer records continue to be updated in a timely and consistent manner.

In order to provision access to this enhanced functionality, please complete the attached form and forward to CAST at the coordinates below. Effective September 17th, 2012, please visit https://www.equifax.ca/credit to access our comprehensive Consumer Collection Reporting Web Form User Guide; located under “Documentation”.

Please do not hesitate to contact our Customer Access Support Team (CAST) directly if you have questions via email at cast.ca@equifax.com or by telephone at 1-877-257-2090

Thank you for your continued support.



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