Equifax
Wednesday, November 16 2022

AN IMPORTANT MESSAGE FROM EQUIFAX CANADA

*Resolved** Commercial Platform for SBB 2.1 Scores issues_INC1338960_Nov_16_2022

**Issue resolved**
Start 1:20PM ET
End: 3:40PM ET
 
Dear member,
 
We are investigating an issue impacting the Commercial Platform.
 
Customer Impact
Customers are not receiving their SBB 2.1 scores for submitted commercial transactions as a result of this issue.
 
We have logged Ticket Number INC1338960 and have opened a technical bridge to investigate the incident.
 
Start : TBD End :
On-going
 
Impacted Services/ Applications: Commercial SBB 2.1 Service
 
You may continue to experience issues until our technical teams have effectively applied a fix to the impacted system(s).

 

 

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