Troubleshooting
If you are experiencing problems selecting, ordering or receiving your report, please contact our Customer Care department:

E-mail address: gbscanada@equifax.com
Phone Number: 1 877 227-8800

Our Customer Care department is open from 8am to 8pm, Monday through Friday (eastern time).

Equifax Membership
If you plan to use Equifax Commercial reports on a regular basis, you may be interested in becoming a registered Equifax member. Being a member entitles you to volume discounts and various other benefits.

To obtain more details or to inquire about becoming an Equifax member, please contact our Telesales department at:

Phone number: 1 800 278-0278 between the hours of 8:30am to 5pm, Monday through Friday.

Payment Options
Equifax accepts VISA, MasterCard and AMEX.